The customer operates a contract laboratory for chemical and microbiological analyses. The existing proprietary invoicing software was discontinued by the manufacturer. A suitable replacement was required.
After analyzing the business processes, it became apparent that the gap between the systems of the specialist departments (LIMS - Laboratory Information and management system) on the one hand and the commercial systems (DATEV) on the other hand is very narrow. The acquisition of a standard billing software would in any case mean broad overlaps in both directions. In the end, the implementation of a lightweight billing solution directly in the LIMS was chosen. This allowes direct references to technical aspects in quotations and invoices, helping to calculate prices. Also the optimal use of existing licenses and resources was convincing. The solution covers the entire process from from quotation creation, order confirmation, delivery and invoicing.
By implementing the billing directly in the LIMS, the way was paved for further automation of the commercial processes in close coordination with the specialist departments.
I will gladly contribute my experience and help you with the implementation.
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